Noma
Booking

Set up online booking

Prepare your services and available times, then share a page customers can book from.

Before you start

Use the web dashboard to set up booking. Your company needs access to Noma and at least one active inspector.

Customers use your public booking link in a browser. They do not need a Noma account.

Services, add-ons, and appointments

PartWhat it means
ServiceAn inspection customers can book, with a price, visit length, and rules.
Add-onAn optional extra a customer can choose with a service. It can add cost and time.
AppointmentThe booked date, time, property, and inspector for a visit.
Public booking pageYour company's page where customers choose a service and book an appointment.

Work hours belong to each inspector. Booking rules belong to each service. Both must allow a time before customers can book it.

Prepare your booking page

Check inspector hours

Set weekly work hours and the time zone for each inspector.

Set time off or change hours for individual dates. Check that each person who should be bookable has the Inspector role.

Create a service

Open Booking and select New service.

Add the title, URL, duration, inspection setup, and price. Create and manage services covers each field.

Property services use an inspection template. Termite services use a report type.

Set its price and add-ons

Choose a single price or square-foot ranges.

Attach any add-ons customers can choose. Review their extra time as well as their price.

Set booking rules

Choose notice, buffers, and booking limits.

If visits should start only at certain times, set appointment start times.

Review the booking form and confirmation

Choose the details customers provide and the confirmation options.

Save the service. Open its saved booking page to check what a customer sees.

Set up your company booking page, then copy its link.

Share the company link for a choice of services, or a service link for one inspection type.

Check before sharing

  • The public page shows the right company name and contact details.
  • The service title, price, and duration match what you offer.
  • At least one expected date and time is available.
  • The form asks for the details you need.
  • Confirmation and payment options match your setup.

Check availability on the saved page

The editor preview uses sample details. The saved public page uses the property and your booking rules to show available times.

Property and termite services

The same hours and booking rules apply to both.

A property service needs an inspection template. A termite service needs a default report type.

Supplemental and Reinspection termite services need an earlier inspection. They are internal-only and cannot be booked through the public page.

If a service or time is missing

Use Fix booking problems to check visibility, inspector access, work hours, and service rules in order.

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